This position is identified for an Aboriginal and/or Torres Strait Islander person and is intended to constitute a special measure under section 8 (1) of the Racial Discrimination Act 1975 (Cth), and section 57 of the Anti-Discrimination Act 1996 (NT).

Who are we?

Established in 1991, Danila Dilba Health Service (DDHS) is an Aboriginal community-controlled organisation committed to providing culturally appropriate, comprehensive primary health care services and community development within the Biluru (Aboriginal) community of the Yilli Rreung (Greater Darwin) Region in the Northern Territory.

We work to address the social determinants of health including the broader issues that affect our people’s health, through evidence-based research and public advocacy. We also work to empower individuals, families, and communities to optimise their health.

ABOUT THE ROLE

The Aged Care Engagement Officer has the primary responsibility of connecting with local Elders, older Aboriginal and Torres Strait Islander people and their families to raise awareness of their aged care entitlements.

The overarching function of the Aged Care Engagement Officer is to ensure that support for clients is organised, sequenced and supported to enable effective access to appropriate aged care services both internal and external to Danila Dilba.

The Aged Care Engagement Officer will work under the supervision of the Co Ordinator- Intake, Assessment and Engagement.  They will also help determine the level of local demand for aged care services, identify existing aged care services, any service gaps in the area and continue advocacy work with clients as required.

WHAT YOU WILL DO

• Provide active community outreach to promote aged care services, identify and engage with potential clients.
• Support clients to identify goals and needs to ensure they get the appropriate level of care and services, which can include referrals to other specialised services and support.
• Support clients’ aged care needs through internal referral processes.
• Assist clients with advocacy and support throughout the My Aged Care registration and review processes.
• Provide support to enable client access to appointments.
• Liaise with the aged care team to continuously review and enhance the role.
• Build and maintain awareness and understanding of the DDHS strategic plan and any associated Aged Care strategy.
• Comply with DDHS Conduct Policy, Privacy and Confidentiality of Health Information Policy.

SELECTION CRITERIA

Essential

• Excellent and strong relationships with the local Aboriginal and Torres Strait Islander Community.
• Good communication and interpersonal skills, with the ability to build trusting relationships in community.
• Experience working with older people.
• Understanding of the internal ACCHO services available to clients.
• Knowledge of or willingness to learn about the aged care landscape.
• Ability to or willingness to learn how to enter data and reporting.
• Demonstrated experience working unsupervised and as part of a team.

Desirable

• Demonstrated understanding of the principles of person-centred care and trauma-informed practice.
• Qualification in community services.
• Certificate in Aboriginal mental health first aid.

 IN RETURN WE OFFER

• 6 weeks annual leave.
• 5 days paid leave during end-of-year shut down (additional to annual leave).
• Salary packaging up to $15,990 per annum, plus additional packaging options.
• Career development and training opportunities

 For further information please contact Edith Heiberg   | Senior Manager Aged Care | (08) 8942 5400

 EMPLOYMENT IS SUBJECT TO

• Willing to undergo a Police Check.
• Ability and willingness to obtain a Working with Children Clearance (Ochre Card).
• Current driver’s licence.
• Current CPR certificate or the preparedness to gain one within 6 months of commencement.
• Fully vaccinated against COVID-19 or an exemption as listed on the Australian Immunisation Register (AIR) be submitted.
• Full rights to work in Australia.