• Based in Wodonga
• Part Time Permanent (0.7)
• Health/Wellness and Salary Packaging benefits

ABOUT US

Gateway Health is a community health service providing health and welfare services to individuals, families and communities across north east Victoria and parts of southern New south Wales. We are a not-for-profit Company limited by guarantee and a registered Community Health Service under the Health Services Act 1988 (Vic).

The organisation employs over 380 staff providing a range of primary health and community services across the Ovens Murray region in North East Victoria and parts of Southern New South Wales. Gateway Health serves all people, and is committed to improving individual and population health outcomes. We do this by providing health care and support to individuals and communities in times of need, and by actively working with our partners to address the social and environmental determinants of health.

ABOUT THE ROLE

We are currently looking for motivated and passionate Assessment Officers to join the supportive and friendly Aged Care and Disability Support team. As a Regional Assessment Officer, supporting clients in the Hume region, you will conduct face-to-face and telehealth home support assessments with older Australians to enable access to the care they need to remain living independently in their chosen community. You will use a standardised national assessment process that focuses on wellness.

Working with each client, you will establish goals specific to the client and develop appropriate strategies and actions documented within a Support Plan, including referral to age care and non-aged care services. The Assessment Officer completes the Integrated Assessment Tool (IAT) and matches and refers clients to appropriate service(s).

A typical week as an Assessment Officer includes:

• Travelling to the client’s home to conduct the My Aged Care assessment as part of the Regional Assessment Services (RAS) program.
• Undertaking client-centred support planning using a wellness and reablement approach. 
• Liaising with referral sources and community support organisations to assist our clients to obtain the home supports they require.
• Communicating in person, over the phone and in writing with clients, families, service providers, your team and other program contacts during the assessment process.
• Developing and reviewing support plans, generating assessment summaries and case notes that document the client’s journey.
• Ensuring accurate and timely completion of assessments and documentation, utilising the My Aged Care online portal. 
• Working as part of a skilled team to expand your knowledge, networks and career.

Important to the role is the ability to quickly build rapport, to communicate effectively with a range of people and to identify the support required, so that the person can continue to live a full and independent life.

ABOUT YOU

To be successful in this role you will have the client’s needs at the forefront of everything you do. You will have a great friendly attitude, have excellent organisational skills, be willing to learn, be able to work autonomously and most importantly listen and understand what the customer wants and needs.

Ideally you will have:

• Completed My Aged Care, Home Support Assessor Training (SOA2) and IAT training, or be able to obtain this within the first three months of employment.
• Experience in a similar role, preferably aged care and/or community services background. 
• Ability to work independently, and as part of a team.
• High level of computer literacy skills
• Ability to follow guidelines relevant to the position as well as demonstrated problem-solving capacity.

REMUNERATION

Dependent on your qualification:

Community Health Centre (Stand Alone Services) Social and Community Service Employees Multi Enterprise Agreement 202, Classifications Level 4

or

Nurses and Midwives (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement 2020-2024, Classification Enrolled Nurse Level 2

or

Victorian Stand-Alone Community Health Services (Health and Allied Services, Managers & Administrative Officers) Multiple Enterprise Agreement 2022-2026, Allied Health Assistant Classification Grade 3

GATEWAY HEALTH CULTURE

Gateway Health promotes a learning culture that encourages innovation and initiative and recognises our staff as our greatest asset. Gateway Health is committed to creating a workforce that reflects the communities we serve. We believe that a workforce that recognises and celebrates diversity will best meet the health and well-being needs of all people we serve within our community.

GATEWAY HEALTH BENEFITS

• Work within a supportive team environment
• Laptop, mobile phone with remote access on and offsite
• Generous Not For Profit Salary Packaging A$15,900 tax free
• Flexible hours and arrangements, for a work-life balance that works for you
• Option to be able to swap any existing public holiday to another religious holiday or day of significance of your choice.
• Paid parental leave
• Professional development + ongoing training and support provided
• Free car parking
• Fitness Passport – a discounted workplace health and fitness program for you and your family
• Access to regular external supervision debriefing with Employee Assistance Program (EAP) support available as needed, together with Group Supervision and Wellness activities.
• Access to our free confidential counselling service through EAP for staff and their family
• Corporate health insurance cover to keep you healthy
• Access to annual vaccination program
• Discounted Health Insurance
• A suite of employee reward and recognition programs

For a confidential chat about the position please call Gary Martin on 0458 131 954

Don’t meet every single requirement? At Gateway Health we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every selection criteria and/or qualification in the job description, we encourage you to apply. You may be just the right candidate for this or other roles.

APPLICATIONS CLOSE SUNDAY 4^th August 2024

Gateway Health is an Equal Opportunity Employer and is committed to creating a workforce that reflects the communities we serve. We believe that a workforce that recognises and celebrates diversity will best meet the health and well-being needs of all people we serve including Aboriginal and Torres Strait Islander peoples; people with disability, lesbian, gay, bisexual, transgender and gender diverse people, intersex people, people experiencing health inequalities, and culturally and linguistically diverse people.

Please Note – should you be successful, you are required to undergo a:

• Criminal History Check
• Working With Children Check
• Evidence of Vaccinations
• Proof of your eligibility to work in Australia (provide either – birth certificate, passport. VISA, etc)

If you have any support or access requirements, we encourage you to advise us at time of application. We will then work with you to identify the best way to assist you through the recruitment process.

All personal information will be kept confidential in compliance with relevant privacy legislation.